Fantastic car, fair and honest dealer. Thoroughly recommend and would not hesitate to buy another vehicle from MB Cars.
Brought an Audi q3 and were very apprehensive as spend around £12k and live 200 miles away. But the service was top class no pussy selling at all and answered all questions thrown at him. Went through all the warranty clearly and shows you there and then he purchases the highest grade warranty available. Even got a phone call when I arrived home to see if everything was ok. Really recommend!
Perfect service and top quality cars . Really Pleased with the car and dealer Overall was very helpful and honest. Would recommend to anyone thinking of making a trip to view...you won't be disappointed.. showroom was spotless and all the cars were hand picked unlike other dealers / traders. A*
I Bought a car from here a 2 months ago and wanted to see how things were (hence the delay) and I am very pleased with my purchase. The owner is a lovely friendly, professional man who made the buying process very smooth. I would most definitely recommend MB Cars Norwich ltd.
Recently purchased a car from MB Car Sales and the customer service was second to none! The car is top quality, the price was highly competitive and the proprietor went above and beyond to make it a smooth and enjoyable experience. The car was newly serviced and valeted prior to my arrival for collection and new tyres were fitted despite them having a lot of wear left in them! The car is pristine and runs like a dream. I was made to feel very welcome and the staff took the time to go through all of the paperwork and warranty etc with me to ensure I left not only feeling satisfied with my purchase but also fully equipped should I need to use the warranty or breakdown service that was all added on for free! I was given a lift to the post office to tax my new car before driving it away and the car had even been filled up more than enough to get me home (and probably back again!) The whole experience was by far the best I've had from the many dealerships I've used! I would highly recommend
From the minute I walked into the garage I was totally impressed by the service I received buying a car on Saturday collecting it today , nothing has been too much trouble even going out of his way to assist me with the handover on Christmas eve even though he was on holiday out of the UK. Thanks for everything !
Great customer service. No pushy sales patter. Would definitely buy again. Highly recommended.
Very professional and helpful from the start. Very reasonably priced cars and lots of help and guidance through the finance application process too
Very good customer service , excellent after service. The customers happiness and requirements are key to the company. Swift and efficient purchasing. They go out of their way to help and ensure that everything is done in a friendly, professional way. Thank you for helping me find a lovely car and taking all the stress away from me. Follow up calls were well received. I would recommend MB motors and will definitely be back .
Today my new car was delivered to my door by MB Cars Ltd of Norwich and I am extremely happy with the service I have received from start to finish. It was a great experience and I would not hesitate to recommend purchasing a vehicle from this business. Excellent customer care and no detail was overlooked to ensure the very smooth purchase of my new vehicle. Thank you!
Very good experience, car was exactly as described and an amazing example. And the owner was very welcoming and made me feel like I was the most important person.
Well what can I say about MBcars only the truth I feel , This place has outstanding after sales , When you buy a car from a small business and pay quite a lot of money for it you do have worries about what happens a few months down the road, Well rest assured that if the owner Meer can help you he will go way out of his way to do so, I am speaking from personal experience my car had a broken coolant housing and I had to pull over I called Meer who not only got the problem solved but came out to escort us back to the garage how many car dealerships would go to that length, He kept me apprised all the way through the repairs so there it is the TRUTH, would absolutely recommend this dealership to any of my friends knowing they will be looked after. If there were 6 stars he would get them.
Happy with service he previous today ..I came from Worcestershire it's long way and I got the car that I want ..thank to MB car Norwich.
It seems to me that the highest standards of quality, care, and personal service come as standard to MB Cars of Norwich - you can see its just the way they operate, but more than that, when circumstances tested them they proved to be entirely trustworthy. I got a great car and helpful friendly professional service - thank you
I would recommend MB Cars in Norwich as our personal experience buying a car from them has been excellent. From the start MB were really helpful and there was no pushy sales patter. This is a well run business selling good quality cars with a nice friendly approach. I can also confirm that the after sales customer care is superb. As whilst we were very happy with the car there was a small issue with the cruise control not working and MB arranged to have this both diagnosed and fixed at the local dealership with no additional cost to us. MB could not have been more helpful, courteous and keen to resolve this for us. My rating of 5 stars is well earned and I would definitely return to MB in the future when looking for a new second hand car for the customer service alone.
Very friendly and helpful service, always available to answer my queries. I'm really pleased with the mini I purchased from MB Cars and was offered a very reasonable part exchange for my old car.
I am more than pleased that we ended up going back and buying the first car we looked at! Immaculate just as it was described and I love my new Up! Nothing was too much hassle and any problems we encountered were dealt with swiftly. We really appreciate everything and we couldn’t have bought a car from a nicer guy, who genuinely wants the best for his customers. Really pleased, would definitely recommend buying your car here, and we will definitely go back in future when our other car is need of an upgrade!
Meer of Mb cars was very helpful and honest and very polite showed me all relevant paper work made sure we test drove the car he did not rush us top man I would recommend anyone to buy of Mb cars thanks Meer.
He kept in touch with us by phone excellent customer service you won't regret buying from this company he also go's out of his way to please you highly recommended that this is the company you can't go wrong with when buying your next car
It was great doing business with MB Cars Norwich as he was very honest , reliable and trustworthy from the start and communication was excellent, therefore I would recommend to anyone. Staff was helpful and very understanding
True to his word, honest and amazing service, was thoroughly impressed from the moment i called up to test and buying, i would recommend to anyone
From the advert on the internet to the customer service received all was of high quality. Had a minor issue with the car which was no fault of mb cars but issue resolved straight away with no hassle. James
The staff at MB cars really helped me get a good car at a good price, they sorted out finance for me that suited my needs and helped me through each step, would definitely use again and would recommend, thank you
I have recently purchased SEAT from MB cars Norwich and I can honestly say the team was great and very helpful. They made efforts and answered all the questions I was not sure about! Thank you for all you’ve done for me! I will highly recommend them!
Just brought a car from this company, very friendly and reliable, they made sure my new car had a new battery and tyres before I drove away, would highly recommend them
We were very happy with the level of customer care shown with the purchase of a small car for our daughter. Nothing was too much trouble, even opening up the garage to view the vehicle out of hours, and to collect at a time that was convenient to us. All very helpful to us. Vehicle was just as advertised.
I have just bought a BMW 320i fro MB cars Norwich ltd The guy and Owner was a real nice guy he across as totally honest helpful we could not have asked for more.I have now had car a few days and all is wel
First class service. Professional, no hard sell, conscientious and great attention to detail. All of the cars in the showroom look great. I believe the business is new to Norwich and the owner and his family deserve to do well. I contacted the company out of hours initially on the off chance that someone might be available. Owner answered and met me at the garage within 10 minutes. A great service from a person who wants to build a great reputation. Love my new car - thank you
My experience of the purchase of my new car from this company was very pleasant and easy. The car was exactly as advertised and the owner of this company is extremely helpful & friendly. I was able to look at and test drive this vehicle without any pressure of purchase. I would highly recommend buying a car from this seller. I also part exchanged my old car which was very hassle free and convenient.
Travelled from Londonderry northern Ireland to buy my range rover sport advertised on auto trader by mb cars norwich. Was a bit sceptical to be honest with a 1200 mile round trip and the price of flights boat and train etc. But fair play to this guy he was true to his word. No pushy sales tack. Real happy with my car. Wish him every success
Great service, friendly and flexible. Nice, clean forecourt with good competitive prices. Solved any queries and always available for questions etc. Open 'til late which is also extremely helpful. Would recommend and lives up to any promises made.
Extremely helpful and friendly service! Didn't hassle or pressure to buy, definitely would highly recommend MB cars to anyone looking for a reasonably priced car!
Recently brought a car from this dealer. Very friendly and helpful experience. Their was a minor problem with the car the day after purchase, when the dealer phoned to make a courtesy follow up call following the sale, the problem was resolved at his request, an experience I've never received before from car dealers. Excellent service and follow up and would definitely use this dealer again.
Upon arrival we did not feel pressurised and were allowed to look at the car in our own time. The man was extremely friendly and the whole process was quick and hassle free. He even offered to drop off the car to our house the next day which was a thoughtful touch.
Excellent Garage,Excellent Service. Owner was a Great Guy& nothing was too much trouble &time was taken to answer my questions.Very pleased with Car and the Price. Would recommend to anyone.
Brilliant customer service from start to finish. Made my first time car shopping very easy and relaxed. The owner even stayed an hour later than he should have and waited for me so I could go and sign my documents after work! Absolutely in love with my new car and it’s in excellent condition. I would definitely recommend!
I recently purchased Mercedes C220 from MB Cars Norwich . I came down all the way from London and Meer offered to pick me up from station and waited till late at night for me to inspect and buy the car. The car itself is fantastic and was well prepared for sale. There were minor issues with wing mirror which is in process to be dealt with. Overall I would recommend MB Cars for excellent cars.
have recently purchased a Mercedes B Class
from MB Cars and the experience was first class from start to finish, very honest and trusted person, I had a slight issue with the car which was put right straight away. I have no hesitation in recommending MB Cars of Norwich too all, I travelled from North Lincolnshire and it was well worth it,
Thanks again too all.
I bought Jaguar from Mb Cars Norwich back in August 2018 and the whole experience was a pleasure. The dealers were very helpful and friendly and the car was immaculate and in excellent condition. Up to now I have had no issues with the car at all and I would happily recommend this dealership to anyone.
We purchased a smart Skoda Octavia from MB Cars. We purchased the extra warranty to cover 12 months and the car developed a fault after 10 months which was partly covered by the warranty. MB cars were very helpful and took the car back in, sorted the problem and dealt with the warranty company for us. As the fault (water pump) was related to something that had been fixed for us as part of the deal when we purchased it, MB cars graciously paid the remainder of the fee to fix it. Excellent customer service from Meer the proprietor. Would recommend and use again although I think this car will last us a while. I understand that Meer uses a different warranty company now which are better than warranty wise who we used. So this should give extra reassurance that you are buying from a car sales company that cares about after care.
Easy purchase transaction. Very pleased with the condition of vehicle and the professional service provided. Honest dealer and highly recommend
Excellent service from the start, right through the sale and beyond. I couldn't recommend this dealer more!
Easy purchase transaction. Very pleased with the condition of vehicle and the professional service provided. Honest dealer and highly recommend
The business owner was a delightful man to deal with and couldn't have been more patient and helpful. So far, the Ford Focus Estate I bought is performing well and is in excellent condition. I would definitely recommend M B Cars.
What can I say you will not find many dealers like this one 5 star service from start to finish also buying the car was made so easy and in the future I will look to buy from this dealer again also the dealer phone me up the day after to see if everything was ok I thought that was a really nice touch. Lee From Liverpool
Honest and friendly dealer ever, purchased my BMW 520d from here, the car never let me down, highly recommended to everyone.
Friendly, honest and helpful service. This is a second time we have bought from Mb cars Norwich and part exchanged our old one, there was no pressure or hard sell. The salesman was very honest and friendly, he put us at our ease straight away and answered all our questions fully.
The car is exactly as described, no problems at all. I would use these guys again and would thoroughly recommend them to anyone.